Privacy Policy

Information you provide

When you buy items from this website, information about you is collected during the checkout process including your name, billing address, shipping address, email address, order notes and payment details.

Payment card details are collected and processed securely by WooPayments and its payment-processing partner, Stripe. We do not receive or store your complete card number or card security code. We retain limited payment information associated with your order, such as the payment method, transaction identifier, payment status and, where available, the card type and last four digits.

If you create an account, we will collect a username and password and store your name, address and email to populate the checkout for future orders.

We’ll use this information to:

  • send you information about your order or account
  • respond to your requests
  • process payments and check for fraud
  • set up an user account for you
  • comply with legal obligations such as calculating taxes
  • send you marketing if you choose to receive it
  • improve our products

If you leave a review or comment, we will collect a rating and the text you provide. We may quote you anonymously in promotional materials.

Information that’s automatically collected

While you browse our site, it will remember:

  • products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

How long information is kept

We store information about you for as long as we need it (based on the purpose for which it was collected) and as long as we are not legally required to continue to keep it.

INFORMATION we share with others

We share information with third parties who help us run this website.

To process payments and prevent fraud, we share relevant order, billing, contact, device and transaction information with WooPayments, Automattic, Stripe and other organisations involved in completing the payment.

To help improve our website, we share anonymised usage information with Google Analytics.

youR RIGHTS over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.